How do I create a support ticket from the i2o application?
Step 1: Visit i2o customer portal and enter your i2o user credentials to access the portal.
Step 2: Click on
the i2o Help Desk Icon that you see on the top
right hand side corner of your dashboard.
Step
3: A new tab would open in your browser, and you would be re-directed to the i2o Helpdesk Page
Step 4: Once
logged in, click on the “Tickets”
Tab you see on your i2o Helpdesk dashboard page
Step 5: Click on
“Add Ticket Tab”
Step 6: Enter
the Ticket details and Submit the Ticket
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