The Lost Sales Report is activated as part of the
i2o Brand Protector subscription and accessible through the i2o application. The
Lost Sales Report is used to quantify
the estimated revenue lost due to the diversion of sales to unauthorized 3rd party resellers. In turn, brands can review the benefits
received after they pursue reseller enforcement via
i2o Brand Protector.
How To View & Download Lost Sales Data
- Navigate to Brand Protector > Benefits.
- Select the required platform from the global switcher, which is set to Amazon by default.
- Select from the desired filters available in the top left corner.
- Click on the box labeled Lost
Sales. The Lost Sales Trend will populate in the chart for the
products in your filter selection.
- You may download the Lost
Sales Trend.
- In the top right corner, click on the icon
with three stacked lines.
- You may export the graph in PNG, JPG, PDF, SVG, CSV,
or XLS file formats.
- Scroll down to view the Lost
Sales table sorted by (2) options:
- View By Resellers: In the table below the Lost Sales Trend, click “View by: Resellers”.
- View By Products: In the table below the Lost Sales Trend, click “View by: Products”.
- To
download Lost Sales data in XLS format, scroll down to the table and
select from the (2) options:
- View By
Resellers: Click the download icon in the top
right corner.
- View By
Products: Click the download icon in the top
right corner.
The following data inputs are used to compute the calculations contained within the Lost Sales Report.
Required Inputs
- Source: Brand
- All
ASINs activated for i2o Brand Protection.
- Source: Amazon.com
- Daily reseller offers for i2o activated ASINs.
- Weekly sales data from SC/VC (if access granted).
- Reseller Buy Box percentage.
- Daily inventory levels for FBA sellers.
- i2o calculated daily inventory changes for all sellers who won the Buy Box for selected products during the specified period.
There are (3) scenarios determine the approach for computing the i2o Lost Sales Report:
- Brand has provided i2o with Vendor
Central access at onboarding
- Brand has provided i2o with Seller
Central access at onboarding
- Brand has not provided i2o with either 1P
or 3P access
The next section explains how the Lost
Sales Report data is computed which is dependent upon the type of Amazon access
given to i2o by the brand.
The following inputs are used to calculate
estimated lost sales due to third party resellers specifically for any brand who has
provided i2o with access to Amazon Vendor Central.
- Product selection:
all activated ASINs as flagged in the i2o Product Center.
- Time period:
the last week with the period beginning on Sunday and ending on Saturday.
- Input metrics:
- Source:
Vendor Central
- Last
week sales for each i2o-activated ASIN.
- Source:
Amazon.com
- Daily
Buy Box price for each i2o-activated ASIN.
- Daily
Buy Box percentage per winning seller for each i2o-activated ASIN.
- Inventory
for each i2o-activated ASIN for all sellers who won the Buy Box during the given
period.
Granting i2o access to Vendor Central improves the accuracy of i2o Lost Sales estimates.
Assumptions made by the Lost Sales Report for brands
granting i2o with Vendor Central access:
- The product rate of sales for a 1P brand
is the same as any 3P sellers who may have stolen the Buy Box from Amazon.com
- The computation is independent of
fulfillment type (FBA vs FBM).
- Inventory levels act as a verification
measure for any reseller who won the Buy Box during the period.
- Estimated lost
sales are capped to not exceed the quantity of available seller inventory
tracked during the given period.
The following is used to calculate estimated lost sales
due to third party resellers for any brand who has provided i2o with access to
Amazon Seller Central.
- Product selection:
all activated ASINs as flagged in the i2o Product Center.
- Time period:
the last week with the period beginning on Sunday and ending on Saturday.
- Input metrics:
- Source:
Seller Central
- Last week sales for each i2o-activated
ASIN.
- Source:
Amazon.com
- Daily
Buy Box price for each i2o-activated ASIN.
- Daily
Buy Box percentage per winning seller for each i2o-activated ASIN.
- Inventory
for each i2o-activated ASIN for all sellers who won the Buy Box during the given
period.
Granting i2o access to Seller Central improves the accuracy of i2o Lost Sales estimates.
Assumptions made by the Lost Sales Report
for brands granting i2o with Seller Central access
- The product rate of sales for a
registered 3P brand is the same as any unauthorized third party resellers who
may have stolen the Buy Box from authorized parties.
- The computation is independent of
fulfillment type (FBA vs FBM).
- Inventory levels act as a verification
measure for any reseller who won the Buy Box during the period.
- Estimated lost
sales are capped to not exceed the quantity of available seller inventory
tracked during the given period.
The following is used to calculate estimated lost sales
due to third party resellers for any brand who has not provided i2o with access
to any Amazon seller portal.
- Product selection:
all activated ASINs as flagged in the i2o Product Center.
- Time period:
the last week with the period beginning on Sunday and ending on Saturday.
- Input metrics (source:
Amazon.com)
- Daily
Buy Box price for each i2o-activated ASIN.
- Daily
Buy Box percentage per winning seller for each i2o-activated ASIN.
- Daily
inventory levels for FBA sellers.
- I2o-calculated
changes in inventory from previous day for all sellers who won the Buy Box for
the product selection during the given period.
Without i2o access to Vendor Central or Seller Central, the approach is less accurate because it uses observed marketplace metrics and makes assumptions described below.
Process for estimating lost sales without access to Vendor Central or Seller Central:
- The ASIN-level inventory is taken for all
i2o-activated products.
- Inventory differences from the previous
day are computed for all sellers who won the Buy Box.
- The BBx% for all i2o-activated ASINs and
winning resellers is extracted.
- A sell through rate is calculated from
all FBA inventory using inventory difference basis for all days in the week and
averaged out.
- The average sell through rate across
verified buy box winning FBA sellers is then assigned to all remaining FBM
sellers who also won the buy box at some point. The sell thru rate is dispersed
across FBM sellers according to their Buy Box %.
Assumptions made by the Lost Sales Report
for brands not granting Vendor Central nor Seller Central access:
- The computation for estimated sales is dependent on the inventory differences day over day for the given period.
- Estimated sales is dependent upon FBA
seller inventory quantities which are more reliable than FBM inventory
quantities.
- Inventory levels act as a verification
measure for any reseller who won the Buy Box during the period. Estimated lost
sales are capped to not exceed the quantity of available seller inventory
tracked during the given period.