Overview

How to view Brand Violations

1. Navigate to Brand Protector > Brand Violations.
   
   
   
   
2. The Brand Violations screen appears.
   
3. Select the Marketplace from the global selector.
   
4. Choose a date range (Day, Week, Month, Quarter, Year) or set a custom date range.
   
   
   
   
5. The list of brand-violated products appears.
   
6. Use the available quick filters, brand, product tag, and region to narrow down the list of relevant products.
   
7. Click on Filter.  Select the required filters from either quick filters or other filters.
   
8. Click Apply to view the required list or click Save as Preset for future use.
   
   
   
   
9. View Brand Violation Details in the table, which includes key information such as:
   
   
1. Product Details (Name, ID, Brand, Category, Product Tag): Helps in accurately identifying and categorizing products, ensuring that monitoring efforts focus on the right listings for better enforcement.
   
2. Discovery Period & Reporting Range: Provides visibility into when a violation was first detected and the timeframe of reported violations, to help track trends and take timely action.
   
   
   
   
3. Violation Type: Specifies the nature of the violation (e.g. Duplicate listings, Multi-pack & Bundle violations), enabling businesses to prioritize and take appropriate enforcement steps.
   

   • Duplicate Listings: The same product appears multiple times, leading to redundancy and possible customer confusion.

   • Multi-Pack Issues: Listings that fail to correctly represent product quantity or packaging (e.g., a 3-pack mislabeled as a single unit).

   • Bundle Violations: Improper grouping of multiple items sold together.

4. Suspect Product ID & Title: Identifies the unauthorized or infringing product listed by a third party, making it easier to compare against authentic listings and assess potential harm.
   
5. Suspect Brand: Highlights if a competing brand is misusing trademarks or falsely associating with your brand, allowing you to safeguard your market presence.
   
6. Suspect Reseller Name: Helps pinpoint unauthorized resellers responsible for violations, allowing brands to take corrective measures such as legal enforcement or marketplace takedowns.
   
10. Click the edit icon next to a product name and ID to access detailed product information.
    
    
    
    
11. A pop-up appears with two tabs: Product Details and Audit History.
    
12. In Product Details, you can:
    
1. Edit common attributes like brand, category, and tags to improve monitoring accuracy.
   
2. Edit product details and enable or disable monitoring.
   
   
   
   
3. Modify channel-specific details and attributes to ensure accurate reporting across different platforms.
   
4. Click Save to apply the changes.
   
13. In Audit History, you can:
    
1. View the full change history to track modifications and enforcement actions.
   
2. Click Download to save the audit report for internal records or compliance purposes.
   
   
   
   
14. Click Close to go back to the Brand violations main screen.
    
15. Click Share to share the Brand Violations with relevant stakeholders.
    
    
    
    
16. Click Download Detailed Report to export violation data for deeper analysis and strategic decision-making.